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Thread: Messed up

  1. #1
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    Default Messed up

    I added funds to my account instead of paying off the invoice. On the 13th will it just take the funds that are needed to pay off the rest of the invoice?
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  2. #2
    ASPnix Administration Chris's Avatar
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    Yes, payment comes from credit => automated => manual payment

    So if you have $8.00 in credit, and a $14.00 invoice is generated, the system will automatically take out the $8.00 leaving the balance of $6.00 to be paid either automated by card, or manually.
    Christopher York
    ASPnix Administration Team
    www.aspnix.com

  3. #3
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    OKay so I owe 12.89 and i added funds of 12.89 so on the 13th it will auto take the funds off my account. Thats good to know.I ment to pay the invoice instead of adding funds... Its been a long bad day.
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  4. #4
    ASPnix Administration Chris's Avatar
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    However... If the invoice was generated before the credit was created, then no. The billing system takes out credit when the invoice is generated, not after.
    Christopher York
    ASPnix Administration Team
    www.aspnix.com

  5. #5
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    Is there a way to fix that?

    EDIT: Nvm seems like you took care of it. Thanks chris.
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  6. #6
    ASPnix Administration Chris's Avatar
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    I went ahead and applied your credit to your 2 due invoices, and cancelled your other 3 attempts at paying the 2 invoices so you do not get triple billed.

    Let us know if you need anything else :)
    Christopher York
    ASPnix Administration Team
    www.aspnix.com

  7. #7
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    Thanks Chris. It was one hell of a day. I was happy i got paid today though. Hopefully I won't make the same mistake next month.
    Living to Kill, Killing to Live

    Come learn more about Project NLIXD!

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