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Thread: SVR34 Hyper-V Host

  1. #1
    ASPnix Administration Chris's Avatar
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    October 11, 2008
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    Default SVR34 Hyper-V Host

    Hello,

    We are currently investigating an issue with our Hyper-V host server SVR34. Currently it is unavailable and client VPS instances are also currently unavailable. We are working quickly to find the cause of and fix this issue.

    Please let us know if you have any questions regarding this issue.

    Thank you again for choosing ASPnix as your hosting provider!
    Christopher York
    ASPnix Administration Team
    www.aspnix.com

  2. #2
    ASPnix Administration Chris's Avatar
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    Several drives in the servers RAID array have failed at once. We are working to rebuild the array as quickly as possible. Please bear with us while we attempt to resolve this issue.

    Thank you!
    Christopher York
    ASPnix Administration Team
    www.aspnix.com

  3. #3
    ASPnix Administration Chris's Avatar
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    The RAID rebuild is running and we expect the downtime to be no more than 3 hours or less. We will keep updating this post with more updates as it goes along. Thank you for your patience!
    Christopher York
    ASPnix Administration Team
    www.aspnix.com

  4. #4
    ASPnix Administration Chris's Avatar
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    We are aiming for about 60 - 90 minutes before the RAID rebuild completes and we can start the system back up.

    All affected customers will be issued a credit for the downtime.

    Thank you, and our apologies for any inconvenience.
    Christopher York
    ASPnix Administration Team
    www.aspnix.com

  5. #5
    ASPnix Administration Chris's Avatar
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    The hyper-v OS is being reinstalled on a new server and then rebuilding the hyper-v instances. The rebuild process will not be much longer.

    Thank you!
    Christopher York
    ASPnix Administration Team
    www.aspnix.com

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